Welcome to the Hurghada Green Boat Help Center. Here you’ll find answers to frequently asked questions, support for booking and payment, and information about our services.
How can I book a trip?
You can book directly through our website or contact our team via WhatsApp or email. Once confirmed, you’ll receive a booking confirmation.
Do I need to book in advance?
Yes, we recommend booking at least 24 hours in advance to secure your spot.
Can I book a private boat?
Yes! We offer private and customizable boat trips for families, groups, and special events.
How do I pay for my trip?
You can pay in cash on the day of the trip or securely online through our payment gateway.
Do you offer refunds?
Yes. Cancellations made at least 24 hours before the trip are eligible for a full refund. Cancellations made within 24 hours are non-refundable.
Is my payment information secure?
Absolutely. We use encrypted, PCI-compliant payment systems to ensure your data is fully protected.
Can I change my booking date?
Yes, based on availability. Contact us at least 24 hours before your scheduled trip.
What if the weather is bad?
In case of unsafe weather or sea conditions, we will cancel the trip and offer a full refund or reschedule.
Are photos taken during the trip?
Yes, our team captures moments during the trip. Professional photo and video packages are available for an extra fee.
Can I bring my own camera?
Of course. You’re welcome to bring your own camera or GoPro.
Where is the meeting point?
Hurghada Marina. Pickup is available from all hotels in Hurghada (shared or private transfer).
How can I contact you?
Email: info@hurghadagreenboat.com
Call/WhatsApp: +20 106 800 6267
Website: hurghadagreenboat.com
Still have questions?
Reach out via email or WhatsApp — our team is always happy to assist you.
